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Delivery & Taxes


How much does delivery cost?
Delivery charges are determined by where your order is delivered.

  UK EU* ROW
Delivery £ 8.95 £ 30.00 Price on Application. Email orders@balineum.co.uk for quote
Returns Free returns within UK for in stock items Returns at customer cost Returns at customer cost

* Members of the EU for VAT purposes: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Hungary, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. Note: does not include Channel Islands, Canary Islands, Faroe Islands, Greenland, Vatican City, Andorra, San Marino.

How long will my order take to arrive?
Approximate delivery times (after payment has been collected):

UK 1-3 working days
Europe 3-5 working days
Middle East 5-8 working days
North America 5-8 working days
Asia / Australia / New Zealand 8-12 working days

Please note that for countries outside the EU, these timings exclude customs clearance.

Your signature is normally required on delivery of orders. We therefore recommend that parcels be sent to a work address where applicable (and convenient).

Is my order subject to VAT or taxes?
If you have a billing and/or delivery address within the EU Fiscal Area we are legally required to collect VAT at the prevailing rate of 20%. This tax is included in the product prices shown on the website.

VAT is collected on orders that have a billing and/or shipping address in: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Hungary, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

If both your delivery and billing address is outside the EU Fiscal Area, you will not be charged VAT. This price will be re-calculated at checkout.

I live outside the EU, can you deliver to me?
Yes. Please note that deliveries to all countries outside the EU may attract local import duty and sales taxes. These rules vary by country and are determined by your local government. Any additional duty or tax will be your responsibility. Orders with both the billing and delivery address outside the EU will not be subject to VAT.