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Website Information

Is it secure to shop online with Balineum?
Yes. We take online privacy and security very seriously. We take credit card security very seriously. We process your credit card information using Sagepay online payment gateway and use SSL 128bit security. We do not store your credit card information.

What is your privacy policy?
The short answer is, we won't give or sell your personal information to anyone. The personal information we collect is only necessary to provide our products and service to you. For our full Privacy Policy.

What do you do with my personal information?
Your address details and order details are stored in our customer database. We keep this information only to track your order and make future orders faster and more streamlined.

Your credit card information is privately & securely processed by Sagepay, the online merchant account service. We do not actually kept your credit card information on file.

If you join our mailing list, your email is stored, so we can email you to advise of new products or special offers. You can remove yourself from our mailing list at anytime.

I wish to be removed from your mailing list, how do I do this?
You can unsubscribe from our Mailing List page, or you may send an email (from the email address that you wish to be removed) to unsubscribe@balineum.co.uk